How to fix a dead flash drive (or USB key)

January 15th, 2007

One of my flash drives suddenly died today. It all happened when XP suddenly froze for some reason. after rebooting, the device was dead - XPdetected it as a 0mb device (and attempted to format it as such - which didn’t work)

After a little research I was able to revive the drive, and heres the procedure (pretty easy):

  1. Download and install the HP Drive Key Boot Utility
  2. Open the desktop icon and select the correct flash drive under device
  3. Select the file system you want to format to (FAT, FAT32, NTFS)
  4. Tick Quick Format
  5. Click start

Officially this software (HP Drive Key Boot Utility) is meant for HP disks, but unofficially it seems to work fine at formatting most flash media, even digital camera cards.

Entry Filed under: Hacks, Misc

171 Comments Add your own

  • 1. chanux  |  January 16th, 2007 at 11:17 am

    Thanx for this tip.I;’ll digg it.

  • 2.  |  February 13th, 2007 at 10:40 am

    Any suggestions on how to fix a USB key when the computer sometimes picks it up and sometimes doesn’t, or doesn’t recognize it?

  • 3. a.j.  |  February 13th, 2007 at 1:21 pm

    Any suggestions on how to fix a USB when the computer does not read it or pick it up?

  • 4. Tom  |  February 14th, 2007 at 7:50 pm


  • 5. eric  |  February 22nd, 2007 at 4:41 pm

    holy crap. that was amazing. i looked everywhere to get my drive fixed. this worked great!

  • 6. jarves  |  February 28th, 2007 at 3:08 am

    when i insert my usb flash drive, my computer just freezes. Any knowledge on how to fix the flash drive?

  • 7. CHarlieD  |  March 3rd, 2007 at 12:09 pm

    ABSOLUTELY INCREDIBLE. You are a life saver. it worked like a charm! a definite digg…

  • 8. Munish Ahuja  |  March 20th, 2007 at 11:53 pm


  • 9. TK_M  |  April 3rd, 2007 at 12:16 pm

    If a USB item is not being recognised, try using “USBDeview” (freeware download) to “uninstall” it. Then when you restart the computer, with luck it will now be recognised as “found new hardware” and will be reinstalled.

    You may also need to run the “HP Drive Key Boot Utility” to reformat as well, to get the full memory back.

    If it still isn’t working, I’m sorry, but it looks like the hardware is faulty and will need replacing.

  • 10. edouard  |  April 27th, 2007 at 6:05 am

    how to fix a flash drive if got burn by a computer

  • 11. nudge  |  April 29th, 2007 at 11:21 am

    works great, thank you

  • 12. Khoa  |  May 10th, 2007 at 9:17 am

    I left my USB MP3 player in water,so I can’t use it anymore.My dad tried and my comp didn’t recognize it,but it still get warmer and warmer.Somebody help me

  • 13. ray  |  June 4th, 2007 at 5:44 pm

    No chance of a way to fix that issue on a Mac is there?

  • 14. Joseph Clovis  |  July 8th, 2007 at 10:03 am

    What about when the flash drive works fine, but sometimes prevents the computer (under Vista Home Premium) from booting up until you remove the flash drive? Mine hangs up with the repeating green bar until eventually the screen goes black and there is nothing you can do but hit reset. While watching it in this hung state on at least two different occasions, I just pulled the flash drive out (SanDisk Cruzer Mini 1.0GB) and suddenly Windows finishes booting. Please email me your solution if you have one. Thanks.

    I’m also interested in creating a bootable flash drive with utilizies for running CHKDSK on my Vista HDD while it is not running under Vista. Any suggestions?

  • 15. eugene davis  |  July 9th, 2007 at 1:53 pm

    my simpletech flash drive is dead. i tried it on several computer and not only do they say the same thing, “USB device not recognized”, but my flash drive does not light up.

    is there any way of getting the data on it.

    thanks in advance.

  • 16. eugene davis  |  July 9th, 2007 at 2:29 pm

    oh and yes i tried the

    Download and install the HP Drive Key Boot Utility

    but i could not get beyond the second page, it would ask what drive am i working from

    the square was blank and i could not type in a drive, nor did it offer any drives.

    and hitting next did nothing

  • 17. Ramblan  |  July 16th, 2007 at 11:44 pm

    Hi, thanks for the tip, I was able to repair one of my flash disk, but I have one question! after the repair, my 1GB flash disk capacity, when I tried to reformat, it showed about 648MB capacity instead of 1GB?
    please guide me on this matter, please do your magic, thank you again… cheer..

  • 18. david  |  July 25th, 2007 at 4:40 pm

    I have a Samsung pleomax with Ceedo installed that all computers are recognizing the flash drive but not the Ceedo nor the data on the flash drive. Windows lists some memory as used but I can’t access it. Any suggestions?

  • 19. Javier Solorzano  |  July 26th, 2007 at 10:47 am


  • 20. Anafa David mudi  |  July 27th, 2007 at 12:25 pm

    Plkease i tried hp drive utility to know avail. please can anyone say somethiong helpful

  • 21. James  |  August 13th, 2007 at 10:12 pm

    I have two thumb drives I cannot use because M$`Windose Xtremely Poor can’t work out what they are and load the correct drivers. Also one film scanner that XP will not load the drivers to permit use, and finally a HP A3 printer that prints 1800×1200 dpi on old windows with HP drivers, but on Windose Xtremely Poor with M$ drivers, this printer prints at 360 dpi.

    This help will at least solve some of the windose USB problems.

    Thank you.

  • 22. immrlizard  |  August 15th, 2007 at 9:09 am

    @ a.j.

    Sometimes this can happen when you have a bunch of cd/dvd drives or a few hard drives. Try using the disk manager feature in xp and assigning it a drive letter.

    Often it recognizes the drive but doesn’t assign it a letter. We run into this problem all of the time with different brands because of network shares.

    To access the disk manager simply right click on the my computer icon and go to manage. One of the options on the left will be disk manager.

    If you see the drive listed then right click on it and select assign drive letter. It should show up from then on just by plugging it in

  • 23. cli-fan  |  August 16th, 2007 at 7:20 am

    Sometimes a USB stick can get messed-up partition/fs info. You can often fix this quickly and easily from the command line in Linux by inserting the stick and using fdisk on it.

    You need to be super-user (use ’su’ command, and you’ll need the super password, or use ’sudo’ — use ‘man sudo’ to learn more). Your stick will usually show up as ‘/dev/sda’ (or ‘/dev/sdb’, etc) because it’s considered a SCSI-type device (i.e. ’sda’ == ‘[s]csi [d]evice [a]‘). Use ‘man fdisk’ to learn how to use fdisk. Do not skip that step, unless you’re already an expert on fdisk (and if so, why are you even bothering to read this?)

    BE CAREFUL, TAKE YOUR TIME, AND READ THE MANUAL if you aren’t 100% sure about each step. It’s easy to screw up (e.g. wipe your boot/root drive) if you’re careless, and no tears shall be shed for your negligence. As I provide only the clues, I disclaim any/all liabilities.

    If you do it right, you’ll erase the existing partition(s) on the stick, then create a new Win95/FAT32 single partition. It should show up as ‘/dev/sda1′ (or ‘/dev/sdb1′, etc).

    Then you’ll even be able to use ‘mkdosfs’ on it, to format it nicely, and when you pop it in under Windows — *bam* minty fresh disk!

  • 24. cli-fan  |  August 16th, 2007 at 7:36 am

    “I’m also interested in creating a bootable flash drive with utilizies for running CHKDSK on my Vista HDD while it is not running under Vista. Any suggestions?”

    Look into the syslinux/memdisk utilities from H. Peter Anvin. Read the documentation, but to give you a leg up:
    - set your BIOS to boot from USB-ZIP
    - take a spare USB stick, and use fdisk to nuke its partition info, then create partition NUMBER 4 (not 0); this is the magic ;-) - use syslinux to create a basic bootable setup
    - add memdisk to allow a disk image to become a virtual drive
    - create/find a disk image that contains your utilities (chkdsk, etc) and stick it in there with memdisk
    - create a configuration (e.g. syslinux.cfg) that automatically launches memdisk with your disk image

    Read the documentation and manual pages for the related command carefully. I know it might be overwhelming, but humans are the most capable lifeforms in the known universe. “You can DO EET!”

  • 25. Kor  |  August 28th, 2007 at 6:20 pm

    Thank you so much!!! I thought i would have had to go out and buy a new flash drive. Brilliant work!!!

  • 26. Grey  |  September 13th, 2007 at 4:52 am

    yo, the link is broken?

    can someone up this file?

  • 27. Luc  |  September 17th, 2007 at 3:30 am

    IT WORKED!!!!!

    You saved my life!!! Well, I mean, you saved my 512MB key from the gargage can.


    Big big thanks to you.

  • 28. Ziggy  |  September 17th, 2007 at 4:11 am

    What if the LED is burning but
    the drive isn’t shown in drive manager?

    how to you fix that :S
    i got 4GB of that on it that i want back

  • 29. teddy  |  September 24th, 2007 at 12:59 am

    hi, i’ve tried the HP Drive Key Boot Utility but still my Kingston Data traveler 512mb flash doesn’t work. When i try to format it a message comes up saying “The disk in drive # cannot be formatted”. Can anyone help me

  • 30. m  |  September 27th, 2007 at 7:46 am

    will the reformatting by downloading and installing the HP drive key, erase the data on the drive? How can I get the data back?

    Thanks much!

  • 31. joe  |  October 11th, 2007 at 1:50 pm

    How do you get memory from flash drive when capacitor is broke, or computers will not otherwise recognize the drive due to the a failure the electonics in the the flash drive which allow the computer to access the data.

  • 32. kukuh  |  October 29th, 2007 at 3:31 am

    i have usb flashdrive umax apus 210 8 GB
    the problem is led no light and cannot read all the file’s
    but the drive usb can display with label “removable disk” in my computer
    can you help me to repair my usb ?or you have good suggestion about it.because i have many important file’s in my usb.
    thanks a lot.

  • 33. torrin  |  November 7th, 2007 at 6:08 pm

    i need to know how to fix a flash drive that went through the wash
    is still works sumtime but i have to take it out and put it back in for almost an hour
    and sumtime it pops up with an error
    can u help me?

  • 34. Joe T.  |  November 12th, 2007 at 7:43 pm

    My cheap Ebay flash drive has been driving me nuts. Basically I could format it, save data to it, then read the data in other computers. However, I could not add or edit files after the first install. If I did the files would work until I unplugged the drive. Afterwards the new files would be corrupted and unusable. I ran the HP boot utility and it has fixed my problems. I didn’t even lose any files. I have been testing the drive for a few hours to see if I can re-create the problem. So far so good.

  • 35. Haplas  |  November 19th, 2007 at 2:35 am

    Can someone give me a copy of that utility because donwload is unavailable..please..i really need it..can anyone send it to my in advance

  • 36. JWong  |  November 29th, 2007 at 7:14 pm

    OMG Thank you so much! I am amazed….My USB went from freezing my computer, to going back to normal. Thank you so much, this has been the most effective fix for ANY computer-related problems in a long time for me.

    It’s been a while since something worked so nicely =)

    Thanks a lot once again.
    @teddy: I have a kingston data traveller too, and it’s the same size as yours. I used the program and it works great.

  • 37. matoli  |  December 1st, 2007 at 5:57 pm

    Great, thanks

  • 38. Raymond  |  December 4th, 2007 at 10:34 am

    I tried using the HP drive key utility for my USB Flash Drive in the command prompt, but it gave me IOTCL_DISK_SET_DRIVE_LAYOUT: Data error, unable to create partition, that kinda thing.

    Can anyone help me with this? :)

  • 39. John  |  December 5th, 2007 at 12:55 am

    I messed up my flash drive while copying files from a dead computer using a Linux cd boot disc to access them. It worked for a few copy sessions then one of them messed up. My computer recognizes when I plug it in but can not read the drive. Further investigation says that there is no file system or it can’t recognize the file system.

    When I try to use the HP program my one month old 1 GB Retail Plus flash drive reports that it is write protected. It is not and can’t be so what gives and how can I overcome that.

  • 40. charles  |  December 16th, 2007 at 8:51 pm

    my flash drive is dead and even the computer would not recognize it, it doesn’t even light,,, and i want to retrieve my files on it,

  • 41. abdelmotaleb  |  December 19th, 2007 at 6:55 am

    thank you man,you saved my life,i had some top secret information,and i get them back,all that by your amazing help,thank you.

  • 42. Gordon Williams  |  January 16th, 2008 at 10:00 am

    Bought a cheap 2Gb flashdrive which was unreliable pretty much from the start. Played with this on and off for months and decided to throw it out. Opened the case an as the storage was marked ‘Samsung’ I decided on one final attempt.

    As I mess around with Vista I booted it and plugged the flashdrive in. Got the drive letter with problem media message and decided to formatt the drive NTFS.

    Hey presto! it is now 100% reliable!

  • 43. dave  |  January 19th, 2008 at 2:00 pm

    Any responses to the questions about what if the flash drive (Sandisk Cruzer 8 GB) isn’t recognized by the computer? The flash drive has a light which coming on, but now the light comes on but the computer does not see the flash drive. I can’t assign a letter to the drive because it is not seen. I see several people asking about computer not seeing drive…any way to retrieve data from a dead drive?

  • 44. Kurt  |  January 24th, 2008 at 9:59 pm


    3 Moths ago i had bought a USB Drive with a display on it (Search Google “Adata Show Me Disk” for picture) and just recently it has stopped responding to windows and now it doesn’t light up the only thing that works is the display.

    Could someone please help me as i need it for the school year.

  • 45. liswon  |  January 28th, 2008 at 2:55 am

    I Have a sony 120gb Usb stick but when i formatted it, it was brought down to 2gb can some one explain why? If you know can u send a reply to the.armoured.dragon {at]

  • 46. ian  |  February 4th, 2008 at 6:19 am

    I had try it with HP “USB Disk Storage Format Tool” but still not worked, “This Device Cannot Formatted” why?
    have any solution or another software?

  • 47. fazal abbas  |  February 19th, 2008 at 9:04 am

    when i insert my 4gb usb flash drive it comes that “usb device not recognised” and in detail it comes like this :one of the usb devices attached to this computer has malfunctioned,and Windows does not recognise it.”So what can i do with this .”"”!!plzz reply soon!!!

  • 48.  |  February 25th, 2008 at 9:43 am

    Hey i pulled my flash drive out of the computer and now the computer does not recognize it. What should i do????

  • 49. zyphrus  |  March 5th, 2008 at 3:28 am

    can you give me some tips with my flash drive it also dead but unfortunatelly it is not a HP disk. thnx email me: thnx again.

  • 50. tafmaster  |  March 6th, 2008 at 12:08 am

    Hi there we chill out the secret of 0’s and 1’s

  • 51. chir  |  March 10th, 2008 at 9:55 am

    i tried to upgrade firmware in my s1 mp3 player…but now windows xp wants driver for it. i couldn’t find any s1 mp3 player driver for windows xp. can some help plz.

  • 52. Satish Sidana  |  March 15th, 2008 at 9:10 am

    I defragment my 4 gb Flash memory stic. It has become dead.
    How can I make it functional.

  • 53. dc  |  March 31st, 2008 at 10:40 am


  • 54. Seph  |  April 1st, 2008 at 1:27 pm

    thanks it works!!!

    it restored my
    Sony Memory Stick Pro Duo.

    the damn card got half capacity when i low level format.
    Anyway, i got lucky, i guess.

  • 55. sphynx51  |  April 11th, 2008 at 5:53 pm

    I have an 2G 2.0 USB flash drive. I transferred some files to it the other day after checking to see that there was plenty of room - and there was. Now I cannot access the disk. When trying I get the error msg “Disk is not formatted. Do you want to format now?” No, no, no. I have some really important files in an encrypted section of the drive. Is there any way to delete some garbage files so the disk is readable, or to recover those encrypted files? Thx.

  • 56. noni  |  May 9th, 2008 at 12:50 am

    i have a 8gb hisun flash disk, my data disappeare once i remove the disk from my pc, only the folders appaer

  • 57. shel  |  May 24th, 2008 at 4:46 am

    Is it possible to retrieve info off a drive that is recognized, but now says zeros across the board?
    All discussion above speaks about reformatting, not retrieval. Thanks.

  • 58. soup  |  May 24th, 2008 at 8:58 am

    HP Drive Key Boot Utility :

  • 59. joe  |  June 9th, 2008 at 4:35 pm

    I have a sandisk 2 gb cruzer micro that i got 2-3 months ago. Today it Poof! while it was in the computer. A program was running of of it and then it just disappeared. The computer won’t recognize it now and when I plug it in, nothing happens. I need Help!!!!!!!!!!!

  • 60. piet  |  June 17th, 2008 at 9:20 am

    mp3 usb is not picked up by the computer, anyone help

  • 61. LowTech  |  June 26th, 2008 at 12:17 am

    I have the same prob. I have a 4.0 gb magic store usb and all computers I have tried it on says it does not recognize the usb nor can I store anything on it. I have a couple of really important docs on it that I need to recover. Can anyone tell me if its possible and how? Please I appreciate it.

  • 62. Void  |  July 10th, 2008 at 12:50 am

    My 4 Gb USB Flash Pen suddenly stopped working. While trying to scan it with lots of programs it says it has a bad sector. I have lots of important information files inside it. COuld someone please help me on how to retrieve that information?
    Please SAVE ME!!!

  • 63. abd  |  July 28th, 2008 at 4:57 am

    i have bought a flash( genx 1GB) two days was working at the first time then the next day i have tried to open it but it was not working .plz give me some informaton how to fix it…

  • 64. JAck  |  August 11th, 2008 at 5:53 pm

    can u give me a litlle more details plz?

  • 65. jay  |  August 20th, 2008 at 6:34 am

    Hi, I plugged my flash drive in the back of my pc. I accidently moved the pc and my drive broke. I opened it up so see if all was intact and found that one of the pins broke off. Is there anyway of fixing this problem? Where can i go to get it fixed.

    Any answers? I have a lot of important information on my drive and need the saved information ASAP.


  • 66. francis  |  August 21st, 2008 at 11:32 am

    Am so glad you, cause this tip saved my job sincerly cause my boss was going to chase me hadnt i fixed her 1GB flash. thank you am really gratefull.

  • 67. chaadz  |  August 21st, 2008 at 9:17 pm

    i’ve tried fix my sigmatel mp3 player using hp drive key boot, it said successfull, but when i connect the drive again, appears new massage said something like disk I/O error !
    somebody please help me…anybody??!

  • 68. marky_navs999  |  August 25th, 2008 at 8:10 pm

    tnx for the info you’ve shared to me,

  • 69. Kulei  |  August 26th, 2008 at 4:21 am

    THANKS! this is awesome IT works!!!

  • 70. Don  |  August 26th, 2008 at 2:19 pm

    Fantastic you are genius thank you so much!!!!!!!!!!!!i have fixied my both memory sticks

  • 71. Don  |  August 27th, 2008 at 2:43 pm

    my flash died then i fixed it with your prog hp drive utility but my flash was 8 gig now its only 4 help me please

  • 72. Pat Marcotte  |  September 15th, 2008 at 11:04 am

    Thank you very much for your help. My flash drive was completely full, and I was unable to read anything. I downloaded and ran the HP Drive Key Boot Utility, and my drive was fine. I can’t thank you enough!

  • 73. jaytee  |  September 17th, 2008 at 2:09 pm

    My flash drive was malfunctioned. All of my files were saved there and i couldnt open it. I followed the instructions here and i got it recovered but all the files saved was lost. Do you know if i can still recover it and how should i do that.Please help!Thanks

  • 74. Dkayz  |  September 29th, 2008 at 2:03 pm

    hey thinks,you have helped very have just saved my 4GB flash disk.i hope everyone will make use of your product, cause it will help them as well not only that but even saved their money……………………………

  • 75. kristine  |  October 10th, 2008 at 7:23 am

    thanks a lot..after a long search of how to fix my flash disk which uses my computer to hang everytime i plug it y flash disk is now ok, after I used the hp drive key boot utility software my flash disk doesnt freeze or hang my computer anymore.

  • 76. Andrei  |  October 10th, 2008 at 3:06 pm

    Well sorry guys cant help you with anything i have my own problem, the problem is that one time while i was copying some files i took the usb out of the computer and now i cannot either format delete or copy something on the usb, plus the program above didnt help me…….can anyone help….please respond as soon as possible…

  • 77. fleb  |  November 7th, 2008 at 9:42 am

    In Mac OS X you can reformat the drive with Disk Utility.
    /Applications/Utilities/Disk Utility

  • 78. helstar  |  November 16th, 2008 at 6:02 pm

    I thank you from the buttom of my heart on the information have posted. i have looking for something to fix this all day long.

    THank you

  • 79. Ajf  |  November 22nd, 2008 at 11:58 am

    hi i’ve gt an mp3 and it suddenly just stopped working it won’t turn on or anything but when i put it into my laptop it still finds it and recognizes it but it say’s its an unidentifed device does anyone know how i can install it?

  • 80. Jack  |  November 24th, 2008 at 11:41 am

    Firstly, thanks for this download, it helped me recover a few Dead USBs but one (my favourite one) isn’t working, the HP tool says it cannot format it.
    It is my favourite because it is 32GB, and it cost me £40. I dont want to have to replace it. Also, it has ALL my college work on. I dont mind if I canr recover the work, but its the only USB pen I personally have.


  • 81. ccc  |  November 24th, 2008 at 8:10 pm

    I use the Acronis Disk Server and reformat it. Thanks for the idea and my usb now works.

  • 82. junelo  |  December 13th, 2008 at 5:42 am

    how to repair my flash drive the computer did not detect the flash drive

  • 83. junelo  |  December 13th, 2008 at 6:33 am

    my flash drive is broken so i try to repair it but my computer cannot detect my flash drive what most i do plz help me

  • 84. mambo  |  December 23rd, 2008 at 9:33 am

    please help me,my 1G kingston damaged because my PC usb hub have some over-powered electricity problem, when i try it on other PC,no USB detection,no LED blinking,how to repair it?
    please help me

  • 85. sherwin  |  January 30th, 2009 at 2:11 pm

    any idea how to fix a usb that suffers from ground?

  • 86. akeeboy  |  February 9th, 2009 at 1:36 am

    I make refrence to Q.30: (will the reformatting by downloading and installing the HP drive key, erase the data on the drive? How can I get the data back?)

    Does anyone have an answer for this?

    I have some very important data stored in this USB stick and need to retreive it. Really really need help!!!

  • 87. m-4  |  February 11th, 2009 at 7:37 am

    pulled out my 2GIG usb from my DVD player while on ,now the pc dont resognise it even though it got the light on . its a trancsend by the way

  • 88. ROSS  |  February 14th, 2009 at 11:45 pm

    When the hp dive key boot utility after formatting leaves the memory stic ont the half of his capacity you can use to fix the problem:HPUSBFW


  • 89. Opti  |  February 15th, 2009 at 8:24 pm

    I have a 8GB Kingston DataTraveler USB flash drive. After opening an excel file from, my computer was frozen. I pulled out the flash drive and restart the computer. When I plug in the drive again, it became “inaccessible” and shown as “Removable Disk” under Explorer. Please help me and let me know how to recover the data I saved in this flash drive. Thanks a lot.

  • 90. Mjay  |  February 18th, 2009 at 7:47 pm

    hello may problem is when i copy a file to my usb then the its suddenly shuts down the pc then my usb it turns the memory to can i fix this problem??

  • 91. Mjay  |  February 18th, 2009 at 7:59 pm

    the hp drive didnt work…why???

  • 92. amr elbakry  |  February 19th, 2009 at 5:03 am

    Any suggestions on how to fix a flash memory when the computer does not read it or pick it up

  • 93. kingtubby  |  February 19th, 2009 at 3:52 pm

    i have a Kingston 2Gb usb thumb drive that just stopped working when i insert it windows ask do i want format it ,i press yes and it states the d rive is write protected
    the drive shows up in MY COMPUTER but i can`t access it , i looked at the HP utillity but didnt see a opiton for win xp,plus it a large program any help?

  • 94. frustrated  |  February 21st, 2009 at 7:08 pm

    Don’t but those usb with a leather voer - it sucks - i got 2 ( 4 gb and 8 gb) and both of them died within a matter of months. Always stick to the known brand of Sandisk or Toshiba. My 256mb still runs fine.

  • 95. KJ  |  February 22nd, 2009 at 8:08 pm

    my USB doesn’t work on any computers, it doesn’t light up or show up in My Computer
    it worked before, but one day it just stopped
    i downloaded the HP Drive Key, but my computer says it’s not compatible with it
    I don’t know what to do anymore, can someone help me?

  • 96. Donut  |  February 25th, 2009 at 9:29 am

    I used that HP Drive Key Boot Utility file you provided on my Sony USB. It worked like wonder! Although I’ve lost all my saved files but it’s still better than a dead USB key. Thanks so much! :)

  • 97. Johnny B. Mickeysoft  |  March 3rd, 2009 at 2:00 pm

    Suggestion: If your USB key is not recognized, go buy a new one, you silly ! Why bother when 4Go usb key cost no more than 10€ !

    And if your Xtremely Poor operating system won’t recognize your key, go buy a Ubuntu instead.

  • 98. Ramona  |  March 6th, 2009 at 11:22 pm

    You are the SHIZNIT dude! I thought my drive was dead & headed for the garbage! You are awesome! Thanks!

  • 99. ashley  |  March 18th, 2009 at 3:37 pm

    anyone kno how to fix a flashdrive? i put it in today and it says that it has malfuctioned. it wont even pull up on the computer under a drive….ive got LOADS of IMPORTANT info on it…i just wanna get all that off

  • 100. Help master  |  March 20th, 2009 at 2:05 pm

    awsome stuff man!

    “I left my USB MP3 player in water,so I can’t use it anymore.My dad tried and my comp didn’t recognize it,but it still get warmer and warmer.Somebody help me” Well U mite not be able to use it anymore so bad luck

  • 101. Mr bobbles  |  March 20th, 2009 at 2:07 pm

    awsome 100th post w00t! gr8 stuff man thnx for all ya help

  • 102. Frankie B  |  March 21st, 2009 at 9:13 pm

    does this work with a mac device as well? If so, I’d need one that comes as something other than an exe type file and am wondering if you have information on such.

  • 103. nathan  |  March 24th, 2009 at 10:30 am

    i have a usb drive and it is does not come up on any computer i have tried it on. i have some files i need to get from it but i cant acess them at all. can you help? do you have any suggestions??

  • 104. jon  |  March 30th, 2009 at 7:02 pm


  • 105. muhammad ilyas  |  April 4th, 2009 at 9:37 pm

    i bought 8gb usb . i put in copmuter . it work up to 8 gb data. but i put it another copmuter. it did not show 8gb data . it 150mb data. r there any solution for it please message on my email adress. thanks.

  • 106. April  |  April 5th, 2009 at 7:27 pm

    I have a Flash drive 512M and I don’t know what happen, I’ve been using it and all of a sudden it stop working, it wont let me into my files and other stuff I have stored. When I went to properities it told me I did have any free space left on it, the circle is all blue. Also when I tried to access my files it said disc is not formatted, I’ve got LOADS of IMPORTANT info on it that I need for my business and I really cant loose these files and pictures.…i just wanna get all that off. Please someone help me. Thanks

  • 107. JazzyJ  |  April 9th, 2009 at 3:53 am

    Bought a Maxell 2GB USB pendrive from Asda

    6 Weeks later “Write Protected”

    Wasted 4 hours on the internet looking for a Fix. Tried Everything, nothing works.

    Will never buy Maxell again.

    USB keys nowadays last as long as a packet of crisps.

    Bunch of bastards. I hate rip off Britain, its always Pay More for Less.

  • 108. Kaywonn Juto  |  April 16th, 2009 at 10:01 am

    Dang ~ Thanks for the links…
    My computer crashed from a Virus
    I’m glad there is always one person on google that finds something here and there…
    I haven’t tried it yet… (since I’m at school)
    but do you get the rest of your files back?

  • 109. Shashank  |  May 1st, 2009 at 12:37 am

    didn’t work for me. I’m still there where I was.

  • 110.  |  June 2nd, 2009 at 3:43 am

    OMG I can’t believe it finally works tyvm fer yer info may the power of the internet bless yea ^^

  • 111. efreim jude  |  June 3rd, 2009 at 2:25 am

    my kingston datatraveler 512mb is dead. when i connect it it says “removable disk” but when i click it it says ” please insert disk into drive H:\” then i checked the properties and the file system is “raw” . i tried the hp app but the app requires an image file and i don’t know where to get that and what’s the usage. can someone help me? thanks :] email me:

  • 112. rachit  |  June 3rd, 2009 at 11:24 pm

    You’re a total life saver man. thnx for all u’r help and i’m naming ma pen drive after you!

  • 113. kenneth abestilla  |  June 9th, 2009 at 1:52 am

    my computer cannot detect my flash drive.. how can i fix it??
    do you have a solution for that??

  • 114. Thuls  |  June 9th, 2009 at 8:24 am

    I have a Transcend flash disk, the following error is displayed when i try reading or saving to the disk “Please insert disk into drive”, this is despite the computer being able to detect the hardware.

  • 115. Balaji  |  June 9th, 2009 at 5:45 pm

    Same here…I tried running thru the application and nothing happened….Any other work around? BTW, I have a 2GB Micro Center Flash drive.

  • 116. Ron E.  |  July 9th, 2009 at 1:57 pm

    Here’s how I resurrected my “dead” Kingston Data Traveler flash drive:

    Plug a working drive into your USB port, then copy the LaunchU3.exe file onto your desktop. Plug in the dead drive, double-click on the .exe file, and the familiar menu window will open, allowing you to read the previously dead drive.

  • 117. bojs  |  July 17th, 2009 at 6:38 pm

    Hello. I believe this to be an amzing solution but I cannot download from the original link. Is there any other link for this stuff?

    Thanks in advance.

  • 118. Luis  |  July 23rd, 2009 at 11:13 pm

    I own a HUKE 1gb for about 5 years and still working but I think it may die soon as the plugs pins are very worn out. I tried to format a friends usb memory but its dead on every machine I plug. I tried everything but PC doesnt recognize it.

  • 119. Luis  |  July 23rd, 2009 at 11:18 pm

    I forgot to mention that FAT file sistem only supports about 2 or 4 Gb on a partion so bigger memories have to be formatted using FAT32 or NTFS. Reason why some DvDs, TV, Stereos have size limitations on USB memorys.

  • 120. Eliy  |  August 5th, 2009 at 7:44 am

    my PenDrive is dead :D

  • 121. farley  |  August 6th, 2009 at 7:44 pm

    hey, still can’t format it. it doesn’t show step 3. only step 2. i badly need it right now. can someone or anybody there know how to repair my dead flash disk

  • 122. rahul singh  |  August 8th, 2009 at 7:32 am

    my trasncend pendrive felt into water n now its dead.what can do for make it alive…plz tell me

  • 123. pavankumar  |  August 18th, 2009 at 9:26 am

    my 8gb kingston pen drive is not recognising in any computer it did not fell down or any mis used plz plz plz plz tell me how could i solve this problem…………………….plzzzzzzzzzzzzzzzzzzzz

  • 124. pavankumar  |  August 18th, 2009 at 9:28 am

    i think many kingston pendrives are getting this type of problem plz save us from this

  • 125. Batista  |  September 10th, 2009 at 8:18 am

    Hi, i have a kingstone 4 gb,its died and doesnt show anything on windows,not even detected,it have a green light on it,its not even lighting,died at all,please help ,if any driver or somthing that can make it back to life so i can format it or make it detected please tell me, thanks

  • 126. Flame  |  September 14th, 2009 at 1:32 am

    woohooo it worked! Thanks alot

  • 127. Adele  |  September 15th, 2009 at 12:12 pm

    Does this restore your data or do you lose everything?

  • 128. Josh  |  September 18th, 2009 at 8:39 am

    Hey i got a 16gb kingston datatraveler that stopd workin after i tried 2 format it… My worry is if i use that software will it reduce my storage capacity?. I live in Africa, Zambia to be precise and buying a replacement 16gb will be a problem. I got mine out of africa

  • 129. Anirudh  |  September 19th, 2009 at 4:34 am

    hi ,my kingston pendrive was working fine,when I just changed the system and it is not been detected in any system, could anybody pl help me out

  • 130. zAck  |  October 18th, 2009 at 11:05 pm

    amf:::}i cant figure it out y window unable to complete the format! please give me some advice

  • 131. zAck  |  October 18th, 2009 at 11:10 pm

    it does’nt work for me!
    the following did not appear!
    # Select the file system you want to format to (FAT, FAT32, NTFS)
    # Tick Quick Format
    # Click start

  • 132. Nancy  |  October 19th, 2009 at 9:09 pm

    It’s didn’t work for me, i tried the

    Download and install the HP Drive Key Boot Utility

    but i could not get beyond the second page, it would ask what drive am i working from

    the square was blank and i could not type in a drive, nor did it offer any drives.

    my flash drive is dead and even the computer would not recognize it, it doesn’t even light,,, and i want to retrieve my files on it, please get back at me asap

    and hitting next did nothing

  • 133. kham  |  October 21st, 2009 at 10:54 pm

    i have a 32gb hisun flash disk USB, my data disappeare once i remove the disk from my pc, only the folders appear and sometimes the folder does not open..

  • 134. Salman  |  October 31st, 2009 at 3:33 pm

    how to repair my flash drive the computer did not detect the flash drive

  • 135. sachidananda pradhan  |  November 4th, 2009 at 1:29 am

    one of the usb drive attached to this computer has malfuctioned and windows does not recognize it.for assistance in solving this problem pls.

  • 136. ira  |  November 5th, 2009 at 9:41 pm

    thanks worked great, thought my flash was gone

  • 137. M Campa  |  November 10th, 2009 at 2:35 pm

    I Download and install the HP Drive Key Boot Utility,

    BUT, never pass the second page, can not place any letter
    on the square thing.


  • 138. oussama  |  November 16th, 2009 at 6:56 am

    thank you for this method it was very helpful

  • 139. Joseph  |  November 17th, 2009 at 1:42 am

    I Downloaded and installed the HP Drive Key Boot Utility.
    My Kingston / hisun usb flash drive which was 32 GB is now 3.96 GB, (Fat-32), How do I get it back to 32 GB.?

    Joseph G.

  • 140. Raph  |  November 20th, 2009 at 9:07 am

    But when you format the usb it deletes everything!!

    i dont want to lose all my work…

  • 141. Tonia  |  December 3rd, 2009 at 6:27 am

    i have an usb that when i plug itin to my computer it only lights uo it keeps flashing but does not go solid and my computer won’t regonize it it like its not even thier…. i cheeked to see if thier was a error with my computer but ever things there if i plugin another one it works fine but i need to get the documents off this one please help….

  • 142. Jayson  |  December 8th, 2009 at 4:06 pm

    When your computer showed windows does not recognize the usb item, just do this.. turn off your pc, unplug your main power cable,it wont work if you only just turn off the AVR, because you need to cut the power running on your motherboard. then after a couple of minutes plug the power cable back and boot your system. i hope this works for you guys for the unknown usb device error.. have a good day ^_^

  • 143. Janeth  |  December 9th, 2009 at 2:07 am

    My boyfriend took my laptop outside to hear some music i had stored in my usb flash drive. Everything was working fine. He took it out like he was soppose to. But when i got to my meeting and connected the flash drive to my laptop it just doesn’t want to work anymore. The light doesn’t flash anymore and i don’t know how to get all my data back. Any help?

  • 144. D' Ravioso  |  December 10th, 2009 at 1:39 am

    I have 3 flash drives that i used on the xbox 360. One of the flash drive is an 8GB sony. They worked just find for about 3 weeks. After that non work. 2 don’t flash and the sony stays on but would say, USB device not recognized. Now, I have the ( VGN-AR3203 sony vaio ) notebook. And when I tried to install HP Drive Key Boot Utility, it just won’t complete the next steps. Is this the only utility for flash drive recovery?

  • 145. GHUY  |  December 10th, 2009 at 10:20 am

    Kingston SUCKS!

  • 146. Deepak  |  December 10th, 2009 at 10:49 pm

    thanks mr….

  • 147. mj  |  December 11th, 2009 at 5:02 am

    hey! guYz! dO YOu Know How To fIx A UsB iF I SuDdeNLy Insert Something iN it And then When I HaVe Already Pick It out My UsB doesn’t work aNyMore……… Can I Do The Same tHing?????

  • 148. nichole m  |  December 13th, 2009 at 11:42 pm

    Help me please!! Cruzer 2gb stopped working when aWworking whein i put a new verbatim usbUuuuuuuuuu usb in. Important files on the cruzer Wdhow can i restore mu files. Im in need Nnnnnnnneed of some SERIOUS HELP.Email mememememe if you can truly help.

  • 149. catur fachul ulum  |  December 16th, 2009 at 1:10 am

    great…so thanks!!! i love u full…..

  • 150. Rajkumar  |  December 17th, 2009 at 9:29 am

    hi i have a 1 GB pendrive, when i insert my pendrive then it will show “zero” MB(0 MB). how to solve my problem, do u know that ple sent the solutin to me this email “”
    how can i use this “HP Drive Key Boot Utility”

  • 151. ahmed  |  December 20th, 2009 at 8:31 am

    it worked its magic….thanks for ur help….

  • 152. ksh  |  December 23rd, 2009 at 8:02 am

    My pc doesnot recognise my pen drive. what to do?

  • 153. Rizwan  |  December 27th, 2009 at 1:27 am

    my 2gb Transcend flash drive is dead and even the computer would not recognize it, it doesn’t even light,,, and i want to retrieve my files from it. Any posibilities this flash drive could be used again or is it DEAD. Please reply.

  • 154. Abdel  |  December 29th, 2009 at 5:54 am

    Thank a lot my friend

    it is great, now i will fix all my flash disks, i have 5 damaged flash disks, you are a good helper

    thanks again

  • 155. rupak  |  December 31st, 2009 at 2:53 pm

    actually I have a hp 4 GB flash drive and when I insert it,it shows an icon named ‘removable disk drive’ which previously showed ‘HP mass storage device’ in My Computer.whenever I try to open it ,I receive a message ‘Please insert a disk in the drive’please help me soon .I had a lot of important documents stored out there.

  • 156. kim  |  January 3rd, 2010 at 9:31 am

    my usb is corrupted. But my labtop, an IBM thinkpad, says it is working fine, but it freezes every time i try to open the folder. It’s a Lexar JD firefly 8GB. Can you help?

  • 157. Paudy  |  January 3rd, 2010 at 5:25 pm

    Mate you are among legends, i was really considering buying a new drive!!! Thank you!!!

  • 158. fiona  |  January 4th, 2010 at 7:52 pm

    When i plugged in my lexar usb key to my mac yesterday it began fine and when I went to open a file it suddenly died. Now my computer won’t read it. Is there any way to fix this. I am desperate!!!!! I will be eternally grateful if someone can help. :)

  • 159. hibudd  |  January 7th, 2010 at 10:52 am

    i have hp flash / usb / pen drive. it is not working like almost dead.
    i read all suggestion and i follow few but there is no result. i also tried hp boot utility. so help me plzzzzzzzzzzzzz

  • 160. farah  |  January 13th, 2010 at 2:00 pm

    i have a 2GB usb and the problem is that is only showing in the safely remove button but in “computer” so i can open it and access the data on it please help .

  • 161. missy  |  January 13th, 2010 at 2:50 pm

    that HP drive utility- i downloaded but went it comes to installing, it says it is not compatible with OS system..or something like that.

    i cant open my sandisk usb- it comes up with an I/O error. i think its because my disk space is full. what can i do to fix it without losing all my files?

    is there another program i can use?

    thank u!!

  • 162. baha  |  January 3rd, 2011 at 3:47 am

    my flash is not reading by computer

  • 163. Ceekay  |  January 4th, 2011 at 7:20 pm

    Thanks a million for this very helpful hint. It worked like magic! I was able to give life (resurrect) back to three of my flash drives.

    I am so happy!

  • 164. Marvin Hachiswenya  |  January 6th, 2011 at 2:33 am

    I have a 2 GB flash disk but i can’t save anything in it and i can’t format it or rename it.

  • 165. nishan  |  January 6th, 2011 at 5:42 am

    i have a hp 4gb pen drive which was working fine..!with 4 GB capacity
    now it shows only 1.91GB
    kindly help…!

  • 166. ted  |  January 7th, 2011 at 7:01 am

    hello i have a kingston 16 GB Flash Drive, after formatting it coz it got virused… its now 512kb only, any solution and the utility does not work on a windows 7 OS. any help would be nice :)

  • 167. ted  |  January 7th, 2011 at 7:03 am

    :( my post is one year from the last post :/

  • 168. ted  |  January 7th, 2011 at 7:04 am

    hope that this page or the moderator still checks this page :( really would be great for a little push or helping hand…..

  • 169. jenelyn  |  January 7th, 2011 at 7:51 am

    Any suggestions on how to fix a USB when the computer does not read it or pick it up?

  • 170. jenelyn  |  January 7th, 2011 at 7:53 am

    my usb is not picked up by the computer, anyone help
    thnx.pls. help

  • 171. Edelson  |  January 7th, 2011 at 8:52 pm

    I have two flash drives with the same problem with a capacity of 1GB.

    I can store some files but when I remove it and transfer it to another computer or remove it and put it back I cannot open any file.

    Please help me.

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